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Privacy Policy

Lasted Updated On: 1st Nov 2024

Introduction

Welcome to Spirit of the Earth. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us. By using our services, you agree to the practices described in this policy.

  1. Information We Collect

When you visit our website, create an account, or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
  • Transaction Information: Details about your orders, payment method, and order history.
  • Technical Information: IP address, browser type, operating system, and other technical data when you access our site.
  • Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our website.
  1. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To process and fulfill your orders, including shipping and returns.
  • To communicate with you regarding your order status, account, and customer service inquiries.
  • To send you promotional offers, newsletters, and marketing communications (you can opt out at any time).
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To comply with legal obligations and resolve disputes.
  1. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders or legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.
  1. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights

As a user based in India, you have the following rights concerning your personal data:

  • Access and Correction: You may request access to your personal data and ask us to correct any inaccuracies.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails.
  • Data Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
  1. Cookies and Tracking

We use cookies to enhance your browsing experience and provide personalized content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

  1. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Spirit of the Earth
Ground Floor, Srinidhi Apartments
No. 4 Desika Road, Mylapore
Chennai 600 004
Email: spiritoftheearth2017@gmail.com



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