Shipping Policy
Last Updated On: 1st Nov 2024
At Spirit of the Earth, we are committed to delivering your orders promptly and securely across India. Our shipping policy outlines the details of how and when your products will be shipped.
- Shipping Coverage
We are pleased to offer shipping across pan India. No matter where you are located within the country, we strive to ensure that your orders reach you in a timely manner.
- Order Processing Time
- Dispatch Time: All orders are processed and dispatched within 3 business days from the time your order is placed. Once your order is dispatched, you will receive a confirmation email with tracking information.
- Business Days: Please note that our business days are Monday through Saturday, excluding public holidays. Orders placed on Sundays or holidays will be processed on the next business day.
- Delivery Partners
To ensure reliable and efficient delivery, we have partnered with the following trusted courier services:
- DTDC
- India Post
- Delhivery
- ST Couriers
These delivery partners enable us to reach every corner of India, ensuring your order is delivered safely and on time.
- Estimated Delivery Time
The estimated delivery time may vary depending on your location. Typically, orders are delivered within 3-10 business days after dispatch. Delivery times may be longer for remote areas.
- Shipping Charges
- Standard Shipping: We offer competitive shipping rates across India. Shipping charges, if applicable, will be calculated at checkout based on your location and the size/weight of the items ordered.
- Free Shipping: From time to time, we may offer free shipping promotions. Please check our website for current offers.
- Tracking Your Order
Once your order is dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
- Delivery Issues
- Delayed Delivery: While we strive to meet our estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, strikes, or other disruptions. In the event of a delay, we will keep you informed and work to resolve the issue as quickly as possible.
- Undeliverable Packages: If a package is returned to us due to an incorrect address or because it was unclaimed, we will contact you to arrange re-delivery. Additional shipping charges may apply.
- Contact Us
If you have any questions or concerns regarding our shipping policy or your order, please do not hesitate to contact us:
Spirit of the Earth
Ground Floor, Srinidhi Apartments
No. 4 Desika Road, Mylapore
Chennai 600 004
Email: spiritoftheearth2017@gmail.com